3-1-1 / Report a Concern
This Office of Citizen Services acts in an advocacy capacity to ensure that complaints are handled in a satisfactory manner. The department is located within the Supervisor's Office and is responsible for handling constituent concerns. Citizen Services works closely with all town departments and various levels of government in an attempt to address the issues and concerns of residents. If you would like to report a concern to the Town of Babylon, please click the 'Report a Concern' link under the 'Contact Us' header on this page. To report a concern to village government or a utility company, please see below.
Report a Concern to Village Government
Report a Concern to Utility Entities
|PSEG Long Island||1-800-490-0075||Link|
|Water Authority||(631) 698-9500||Link|
- How do I report a pothole?
Town Roads: potholes on town roads can be reported by calling 3-1-1 or by filling out the Report a Concern form.
New York State Roads: please call the New York State Department of Transportation at (631) 420-4270 for assistance with the roads listed below.
- Southern State Parkway
- Deer Park Avenue (North of the Southern State Parkway)
- Conklin Avenue (From Route 110 to the Nassau County line)
- Sunrise Highway
- Montauk Highway
- Route 109
- Route 110
- Route 231
Suffolk County Roads: please contact the Suffolk County Department of Public Works at (631) 852-4010 for assistance with the roads listed below.
- Deer Park Avenue (South of the Southern State Parkway)
- Great Neck Road
- Oak Street
- Wellwood Avenue
- Bay Shore Road
- Straight Path & Dixon Avenue
- Commack Road
- New Highway
- How do I report a tree concern?
Town trees are 6-8 feet from the roadway. Report a concern, by calling 3-1-1 or by filling out the Report a Concern form. Please note that if utility lines run through the tree, you must contact PSEG Long Island for assistance at 1(800) 490-0075.
Note: the Town cannot cut or take down private trees.
- How do I report a garbage concern?
To report a garbage concern, please call EnCon at (631) 491-3200.