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1. Who do I call if an overhead wire is down on my street?

For a general power outage, call PSEG: 1-800-490-0075. If an electrical line is down, stay away and contact PSEG at 1-800-490-0075 or visit the PSEG website.

2. Does my home have access to sewers?

The Suffolk County Sewer District generally covers all homes in the Town of Babylon that lie south of Southern State Parkway. For specific questions you can contact your local Suffolk County legislator. You can find out who your legislator is on the Suffolk County Legislature’s website: https://www.scnylegislature.us/.

3. Who do I call if a utility pole has been knocked down on my street?

If a pole has been knocked down, immediately call the Suffolk County Police at (631) 854-8100. They will coordinate among agencies to ensure that the condition is corrected as soon as possible.

4. Who is responsible for manhole covers on Town roads?

The Town is responsible for manhole covers on most Town roads. Some Town roads contain Suffolk County covers, however, and need to be verified once a problem is reported. New York State is responsible for manhole covers on State roads.

For specific questions on location responsibilities, call the Department of Public Works or Citizen Services at (631) 957-TOWN (8696).

5. Who do I call to report a water main break?

Water main breaks should be reported to the Suffolk County Water Authority, (631) 582-2211 or (631) 665-0663.

6. How do I report a problem with a fire hydrant?

Fire hydrant problems should be reported to the Suffolk County Water Authority, (631) 582-2211 or (631) 665-0663.

7. Who do I call concerning the sewer waste pipe from my home leading to the street?

All problems with sewer lines between your home and the street can be addressed at the Suffolk County Southwest Sewer District, (631) 854-4150.

8. How do I report a downed cable or phone line?

Downed cable or phone lines should be reported to PSEG at 1 (800) 490-0075.